Terms of Use

Last Updated: 30/11/2023

Welcome to Planet Play, your ultimate destination for all things kids! We're dedicated to providing an enjoyable shopping experience for you and your little ones. Our Terms of Use are designed to be easy and friendly, ensuring that your journey with us is as delightful as possible, all while complying with the Australian Consumer Law. Please take a moment to familiarise yourself with these terms:

1. Acceptance of Terms

By accessing and using the Planet Play website, you agree to abide by these Terms of Use. If you do not agree to these terms, please refrain from using our website.

2. Compliance with Australian Consumer Law

We adhere to the Australian Consumer Law, which provides certain guarantees for goods and services. These guarantees include consumer rights that cannot be excluded, such as the right to a refund or replacement for faulty or defective products.

3. Accuracy of Information

We strive to provide accurate and up-to-date information on our website. However, we are not liable for any inaccuracies, errors, or omissions that may occur.

4. User Responsibilities

You are responsible for ensuring that any information you provide on our website, including registration details, is accurate and up to date. It is your responsibility to maintain the confidentiality of your account and password.

5. Privacy

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy outlines how we collect and use your data, and it can be found on our website.

6. Use of the Website

Your use of our website is subject to the following conditions:

• You may not use our website for any unlawful or prohibited purpose.
• You may not engage in any activities that could harm, disrupt, or impair our website's functionality.
• You may not attempt to gain unauthorized access to our website.

7. Intellectual Property

All content on our website, including but not limited to text, graphics, logos, and images, is protected by copyright and other intellectual property laws. You may not use, modify, or reproduce this content without our permission.

8. Links to Third-Party Websites

Our website may contain links to third-party websites. These links are provided for your convenience, and we do not endorse or take responsibility for the content on these websites.

9. Termination of Access

We reserve the right to terminate or suspend your access to our website at our discretion if we believe you have violated these Terms of Use or engaged in any unlawful or improper activities.

10. Liability

To the extent permitted by law, we are not liable for any direct, indirect, or consequential loss or damage arising from your use of our website or the products and services we provide.

11. Contact Us

If you have any questions or concerns about these Terms of Use or your experience with Planet Play, please contact our friendly customer support team at hello@planetplay.com.au.

Thank you for choosing Planet Play for your children's needs. We're here to make your shopping experience enjoyable, easy, and safe.

Contact Information:

• Email: hello@planetplay.com.au